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I'm currently going through a resolution via paypal with this company. They initially offer a 20% refund or you can ship it back for a full refund. I select the second option and then they offer a 30% refund. I still stick to the second option they provided in the initial response and they turn around again and offer a 50% refund. It's becoming clear they are going to fight me every step of the way to get a full refund. I don't care if it costs more money to ship back than what I paid. I would rather lose a $100 in return shipping fees than allow these scumbags to keep my money. Don't buy anything from those facebook ads. It's all cheap knockoffs of products that aren't licensed from legit companies that own the patents. I now mark every zip top ad I see on facebook as fraudulent. Facebook and Paypal appear unconcerned with these sellers. Now, evertime facebook slams my feed with ads, I assume they're all scams. It's the only option I have to protect myself.
Yeah, it's like every few weeks facebook inundates my page with fake ads after every other post from friends. Zip Top was one as well as the adjustable barbells. Since I workout, I knew the barbells were fake as Soloflex sells the exact same design. The Wish website is a haven for scammers too. I'm done having to take a package outside, don a gas mask, aerate all the chemicals that pour out of it, and pollute the environment in the process. Don't get me wrong, I don't see a need to ban sellers on facebook, but I DO expect them to be vigilant in thoroughly researching these companies before approving their ads. Paypal should also implement a policy whereas they hold the payment from overseas sellers and only release it when the recipient is satisfied with their purchase and is as advertised.
Yeah, fedex starts with a 1Z. A google search came up empty with that tracking number, meaning it's not from fedex, usps, ups or any other american delivery service.
For the rest of you out there, resolve this with your bank if possible. I'm done with the back and forth. A customer should NEVER be forced to negotiate a refund amount of their own money. If I shipped this crap back, all they would do is put it back into their supply and sell it to someone else. Not going to happen. Like I mentioned in a previous post, we know the signature this company displays when it comes to facebook ads. You're suddenly slammed with all these "cool" product ads at the same time. Some of the ads are identical but with different store names. This is all coming from the same seller. I've noticed thousands of likes in the comments section praising these products. How much would you like to bet that most of those comments are fake too?