Scammed by Sundolphinshop.com
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I purchased a Sundolphin Aruba 10 kayak from Sundolphinshop.com during a supposed 80% off sale on 10/24 for $79.99 using my PayPal account. It's already complete on my activity page with PayPal. Therefore, I can't cancel it. I sent and email to the website to cancel within 2 hours after the transaction with no response. I called the number listed which was a bogus number. I am now trying to stop payment of the PayPal transaction with my bank which is in a pending status in my account. Has anyone had any dealings with this company? I believe it is a total scam.
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I was scammed for a kayak as well. I received a shipping confirmation for a 2.4 pound package delivered to "the front door" of the city I live in. No house address was given. I filed a complaint with Paypal and am waiting for resolution. I have no idea why Paypal tolerates this fraudulent activity. I also filed an Internet Crime Complaint with the FBI. I hope they shut-down the Sundolphinstore website for good.
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Paypal isn't doing anything to help me. I contacted two different representatives and I also opened an unauthorized activity claim because there was nowhere to click on the deny payment link they told me I could do once the scammer collected the money. They told me that they could not stop the payment although only 10 minutes passed from the time I paid for the fraudulent item and the time I called them. I realized the scam immediately when I went to review the order to check for estimated shipping time. There were three orders, all different numbers all to Paypal, the phone number called cancels each time, and I did not get an email, and I can not view my order.
I contacted the BBB, the BBB Scam Tracker, Federal Trade Commission, and FBI’s Internet Crime Complaint Center.
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I was also scammed. I contacted PayPal the following morning. Needless to say, they have denied my two cases. I now have to appeal. Bogus UPS delivery proof sent to PayPal. Sundolphin wins again and PayPal ignores all our comments.
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I purchased a kayak from SUNDOLPHINSHOP on Nov. 7, 2020, using my credit card. I quickly realized this may be a scam, called my credit card company to dispute the charge. The kayak weighed over 30#. The CC company contacted the merchant who provided a (fake) UPS delivery notice, for something that weighed one pound, (which we have no recollection of receiving). So SUNDOLPHINSHOP somehow fakes a UPS delivery notice. Since nothing is described on the sales sheet or the UPS notice, there is no way to show what actually was bought. The CC company then validated the purchase with no indication of what was purchased. BEWARE.
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