Scammed by Sundolphinshop.com
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I purchased a Sundolphin Aruba 10 kayak from Sundolphinshop.com during a supposed 80% off sale on 10/24 for $79.99 using my PayPal account. It's already complete on my activity page with PayPal. Therefore, I can't cancel it. I sent and email to the website to cancel within 2 hours after the transaction with no response. I called the number listed which was a bogus number. I am now trying to stop payment of the PayPal transaction with my bank which is in a pending status in my account. Has anyone had any dealings with this company? I believe it is a total scam.
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I filed a report on the FBI website. It appears Sundolphinshop.com has been shut down and they reopened another store under a new name Sundolphinstore.com with a fake address of <removed>, telephone number <removed>. Paypal denied my first claim and recommended I resubmit another claim as "item not received". I think these are fake Chinese accounts as my Paypal receipt has Chinese writing on it. Paypal made arrangements in January 2020 to offer Paypal account services to China. This company is also defrauding the Postal Service by sending fake UPS tracking numbers as well, which is a Federal offense.
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Paypal wasn't responding with anything except that they were 'investigating'. So I reported it to my credit card as well. Now I have gotten an email from Paypal saying that because I reported it to my credit card they have cancelled my case because I notified my card. My Mastercard sent me a letter saying that they are going to request information from Paypal. So around and around it goes- with Paypal trying to pass the buck.
Is there anything you can send me that will help Mastercard rule in my favor?
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As I have no "paper trail" like a confirmation email from this scam company, I was advised by Paypal to file a dispute with UPS. I tried 5 times but their website doesn't work very well, I gave up. According to UPS info my package was sent and I never got anything. This is the info that comes back when credit card company investigates. I also filed a dispute today with my credit card co. so I expect Paypal to do the same with me and drop the case. I can't get the info from UPS for Paypal. I hope you have better luck than me. This makes me want to go back to the old ways of shopping, in person, with cash.
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Please include me in your class action lawsuit. PayPal and their partner Sundolphin.com have stolen $200 from me. I am convinced that this is an inside job. My email is ( PayPal has edited this out to keep us from communicating) Please respond to me with the information needed for me to participate in suing these criminals. I am quarantining so I have absolutely nothing better to do but help you with legal action. I eagerly await your reply.
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After much anxiety and anguish, Paypal sent me a refund after the first denial. I completed a complaint on the FBI's website as these criminal's need to be prosecuted.
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