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On August 1, 2020, I purchased 2 Recliner Luxury Camping Chairs for $59.90. I used PayPal in case something went wrong I would have a recourse, or so I thought. I made a claim because I didn’t receive the correct item. There is no way to contact this seller except through email. I have emailed them 4 times and never received a single response, which I also told PayPal. I escalated my claim with PayPal, all PayPal did was send an email to the seller and the seller responded with the tracking number. So PayPal closed the case. In my email to PayPal when I explained the situation, I said I could send a picture of what I was supposed to have gotten and a picture of what was sent. PayPal never asked me for those pictures, they just closed the case because they got a tracking number. I’m so disappointed in PayPal. Now that I’ve seen there are others that have been scammed by the same seller. PayPal gave some their money back. I’m not sure what to do now.
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I did that and they said as they sent me a piece of bike chain they had proven they had sent something and found in their favour...its a joke!
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Exactly the same has happened to me, I got the tracking number as a response, so I changed the claim to item not discribed.
I have even sent a copy of the facebook advertisement and what I received. I have waited 2 months and now and finally I can get a refund if I return the item to China = £10+ in postage costs and the return address is definitely a joke! Bao an qu zhong wu she qu bao xing zhi hui chengShen zhenGUANGDONG 518000China???
I am going to call paypal by phone as there is no option to reply except with a tracking number and I am returning the item to their UK returns address. Keep pushing Paypal, it is out of order.
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I never received my product or anything from these people and I'm not to happy that Pay Pal just closed my claim because they got a tracking number.
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Pay pal is supposed to protect your purchases - I found this to be untrue.
Something VERY similar happened when I purchased from this company. and I still can't get my money back.
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