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On August 1, 2020, I purchased 2 Recliner Luxury Camping Chairs for $59.90. I used PayPal in case something went wrong I would have a recourse, or so I thought. I made a claim because I didn’t receive the correct item. There is no way to contact this seller except through email. I have emailed them 4 times and never received a single response, which I also told PayPal. I escalated my claim with PayPal, all PayPal did was send an email to the seller and the seller responded with the tracking number. So PayPal closed the case. In my email to PayPal when I explained the situation, I said I could send a picture of what I was supposed to have gotten and a picture of what was sent. PayPal never asked me for those pictures, they just closed the case because they got a tracking number. I’m so disappointed in PayPal. Now that I’ve seen there are others that have been scammed by the same seller. PayPal gave some their money back. I’m not sure what to do now.
Solved! Go to Solution.
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Open a dispute via PayPal with the seller to say that you have received a different item.
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It will take Paypal weeks upon weeks to refund you, I know as they keep extending the resolution date.
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Better in your pocket than theirs though. Hope you get it solved, too many of us just leave it there.... This company also operates under different names and Yes they con you too !!!!
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I did exactly this, and I have to ship the item that I paid $20 back to China that's going to cost me more than $20 and Paypal says unless they receive the item I don't get reimbursed so it has to also be tracked which on DHL is $80.
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Dear Gretchj, We are so sorry for the trouble. We have given you a full refund, and the corresponding staff have accepted the expulsion and punishment. We are sorry for this again. After the lessons of this incident, we have established a corresponding The inspection team, this kind of thing will not happen again. Sincerely sorry again, best regards.
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That is a TERRIBLE reply. Staff being paid off for what? YOUR COMPANY is selling shoddy goods which are neither fit for purpose, not do they resemble the goods ordered. Staff only do what they are told to do, which is probably to pack the shoddy goods and send them out . YOU ,the company, are the ones who buy the materials, source the materials, deetermine the quality of the goods. So, first of all, I don't believe you sacked staff, secondly I don't believe i'll ever get money back, and thirdly I hope sincerely that PayPal block all trading with this "company" - what a pity there are no trading standards to comply with.
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