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I bought clippers from a seller with English name supposed to be in London from Ebay. Yes they arrived but useless a. Not cordless as stated! b. Didn't cut. I contacted the seller for a return but all he would say is he agreed with me but to claim through PayPal. I thought it strange but he continued to say this. So I claimed through PayPal. I realise now that as soon as you do this Ebay wipe their hands. PayPal said the seller agreed to refund if I returned the clippers to CHINA! The address the seller provided was in chinese. I printed the address off took the parcel to the Post Office but they wouldn't accept it as it had to be in English. I have been played all the way along but have gained no support from PayPal who have rejected my claim today as I haven't returned the item! There is no way of contacting PayPal or get into dialogue about the claim. I put several complaints into PayPal but just receive the computer generated .thank you for your correspondence. Has anyone any ideas about where I go from here. I am not that bothered about the £19 I have lost but it us now the lack if trust in PayPal. Have now started paying by card were I always used PayPal.