Scammed by Chinese seller and Paypal sided with scammer

[kenstewart2005]

PP-D-45211970 - thank you (sarcasm) for siding with the Chinese fraudulent seller! Seller advertised product, sent significantly DIFFERENT product and only way they would refund me is if I spent more money which would amount to same, if not more, than original sale for my shipping cost (seller would not cover) ... and YOU (Paypal) sided with them ... HORRIBLE service and you obviously support fraudulent Chinese sellers! I will advertise this to others, report to BBB, and anything else I can do via social media. HORRIBLE CUSTOMER (lack of) service! There is NO buyer protection from you, can't wait to pay off this amount and NEVER use you again.

[Crystine]

IC3....GREAT information!! Thanks!!

[LaserayScam]

IC3 =<Removed>

(had to google it!)

how do you contact paypal? I have been unable. my dispute is "denied" now no way to submit anything on the claim ... how will you submit the report?

p.s. hey paypal, i see the scammers at <Removed> are still online.

[sheree-nc]

Hmm...I filed an IC3 report as well, but wasn't asked to provide the report to PayPal. I can't do anything about it now unfortunately; but thanks for the info.

[Autumn2020]

The scamming store in my case is tikis.store and it has now disappeared.

[Autumn2020]

Did you ask for a return shipping cost refund by PayPal?

[Karenjulie]

Yes I did, but got no response.

[Karenjulie]

Why do you keep asking the same question in each response?   "Did you ask for a return shipping cost refund by PayPal?"  I actually did ask and received no reply. Honestly, the service from Paypal  is not worth talking about, as it is zero service.

[Crystine]

I kept searching until I found a phone number. I called, and after a LOOOONG wait, I finally got a person on the line. I was given $30 from Paypal for return shipping, but the return cost $45. After a few weeks, Paypal refunded my full purchase price. But, it was like pulling teeth to get this much.

[Autumn2020]

Did you ask PayPal for a return shipping fee refund?

[BevMLS]

I did then the closed my case. No way to get in touch with them after that. I'm more that disgusted PayPal is allowing their customers to be ripped off like this.