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Scammed by Chinese seller and Paypal sided with scammer

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

Where is your proof these buyers returned their items and received a refund? Not by PayPal I'm sure. After 2 months of dealing with PayPal, I got nowhere. Finally decided to try my bank. I was only going to be able to get $44 back of $60 since I used my PayPal balance for partial payment; but in the end, my bank refunded my money...NOT PAYPAL. And I'm still out $16 from my PayPal balance. Until people can talk to them via phone or real time chat, most complaints on here will not be resolved. Stop siding with a company who is refusing to remove the accounts of those companies who are blatant scammers. Plain and simple fact here...PayPal is in the wrong
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Member

Re: Scammed by Chinese seller and Paypal sided with scammer

PAYPAL needs to Avoid Chinese websites!! How DARE YOU blane the victims of these obvious fraudulant scams. If YOU looked at these websites, you would see that they are liars and fraudulant scammers, and claim to "guarantee" product and "ship from US" and all sorts of fraudulant claims. We expect YOU (Paypal) to be scrupulous and not accept $$ from these companies.
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Member

Re: Scammed by Chinese seller and Paypal sided with scammer

Same problem. Got scammed by a Chinese seller. Pay Pal now wants me to send the product back to a bogus address after months of endless chat mesasges.  Paypal should be protecting their customers not scam companies!!!

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

So, it's ok for consumers to be ripped off and still have to pay money out of their own pocket to get their money back? I hope everyone reads these threads and their Pay Pal Facebook page before ever using PayPal again. Way to stand by your customers getting ripped off by Scam companies that they endorse. "Fool me once....."

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New Community Member

Re: Scammed by Chinese seller and Paypal sided with scammer

The scam is they send you an item that is cheap and not at all what you ordered in my case. I ordered 3 Hypervolt type electric massages and was sent One plastic roller non electric piece of junk. Sending that back to China is ridiculous. 1 I never ordered that 2 items ordered never shipped 3. Tracking that to China is impossible 4. There is no way to know you are ordering from China until after the sale . Hence the scam they offer you a percentage off of the sale price to keep a dollar piece of junk instead of the $60 plus items you ordered or bear the $40 plus return fees to return an item never ordered or wanted. I’m thinking class action suit.
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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

@kernowlass 

Are you Cornish or Chinese? 
I ordered from a Company giving a California address. They now expect me to pay as much as I paid to return an item I didn’t order to a Chinese address that may or may not exist, and to trust these scammers that they will then give me back half the money I paid out. 
if this is within PayPal’s policy, then it seems that PayPal are more interested in protecting the scammers than honest victims. Where is our protection please. All I see is PayPal supporting the continuance of scamming and adding to the number of unsupported victims.

 

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Contributor

Re: Scammed by Chinese seller (AZCozy) and Paypal sided with scammer

Basically Paypal has told me in many messages and phone calls that I've exhausted every avenue with them, they stand by this fraudulent company and apparently has had their back since they started their business with Paypal, even through many different name changes and addresses. Paypal used to have common sense with disputes, I doubt they read one message, they can't possibly if they have agreed with this company so many times. This is just a drop in the bucket to the folks that have been scammed, doing research I'm seeing complaints via facebook, swagbucks I even opened up a case with Better Business Bureau and given all this information to Paypal. So the old policy of Paypal protection is no longer valid, their is no protection through Paypal, you're on your own here. So I've asked my bank to do a charge back, I've opened cases with Better Business Bureau with both AZCozy and Paypal since Paypal is in bed with scammers now.
These are the list of I've found during my research:
AZcozy Bedding Sets, Harrison, Texas 07029
AZcozy Homey Rugs - Sunset, LA
AZcozy Adorable Round Carpet -- Pineville, Kentucky 40977
Azcozy Homey Store -- Curlew, WA
AZcozy Homey Quilts and Comforters -- Raymondville, MO
Azcozy Comforter -- Stone Mountain, GA
Azcozy, -- <removed> Dr Houston, TX 77043
AZcozy -- <removed>, Irvindale CA 91709
Again, none of those addresses belong to AZcozy, they just use other companies addresses apparently with Paypal's blessing

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

I agree with you. With Amazon before you buy it is stated about a restocking fee before yo buy. However, most items you are able to ship back free of charge to you. Another thing to think about s the shipping label shows a California RETURN address on the package that comes to you. Why can’t you use that one?

This is a Chinese scammer and we need open a dispute with the Ag’s both state and local? I am sure there are many that will join in. 

Since I am a retired person that has time and 3 backpacks that I didn’t order I will be looking into doing this.  I can print all correspondence out and store them in one of them. Sarcasm intended. 

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

Totally agree that PayPal is siding with fraudulent Chinese sellers.  If PayPal is not, they need to put some type of safeguard in place for buyers who purchase items from overseas sellers.  PayPal shouldn't be allowing e-commerce sites to use their service if the site has complaints of fraud.  If items purchased are significantly not as described, which has been the case with me as well, then PayPal should side with the buyer as long as they have proof of the item that was sent.  In my case, I took photos of the package with the seller's info and tracking number on it so PayPal could see that it was the same seller I was disputing, and showed them the size of the item I received before I opened it and then a photo of the item I received.  Additionally, I also provided screenshots of my public Facebook post regarding the scam where two other people had stated they had also been scammed and had received the same item as I did; yet, to no avail.  PayPal still claims I can send the $1 valued item (at most) back to a completely bogus return address provided by the seller for an additional $35, to which the seller will say never arrived because they are not located at that address.  It's not up to PayPal to return the funds, it's up to the seller...and the seller will claim they never got the item back.  This is how they win.  This is why PayPal is getting duped by fraud and will eventually get sued by a class action lawsuit.  I'm collecting the victims as I speak.  Anyone who'd like to join the list can find me on Facebook by Sheree Hall.  Just look for the public post regarding the site that scammed me.  I have already file a complaint with the e-commerce division of the Federal Trade Commission.  And it won't stop there.  Attorney Generals of California and North Carolina are next.  Join me in fighting PayPal and let's get justice for their wrong-doing.  Thank you!

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

I agree 100%. Scammers know very well shipping costs from US to China is a significant portion of the transaction cost, no one in their right mind would spend more ot of pocket money (on the order of $30-$40) to recover $50- $70. (In my case, all items on scammer site costs $50-$70), a red flag to would be victims. PayPal should keep up with the scam schemes and revise policies to favor buyers instead of sellers. this is such an obvious loophole, no wonder we're seeing dozens of these stories here.