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Scammed by Chinese seller and Paypal sided with scammer

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Member

Re: Scammed by Chinese seller and Paypal sided with scammer

this is not about policy or what PayPal ruled. main question is why PayPal allows same seller to run his scam over different pages. If papal would like to take action at first place should not support fraud where they do. It is right to get refund immediately in case of scam. it is not damaged item or broken delivery it is scam. they have done it to many PayPal customers and yet PayPal let them run their business by using PayPal name. well sometimes have to pay for what you learnt. but PayPal proved they are not as clean as they should be. That is why you feel PayPal taking their side. 

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

There is NO LINK for FILING AN APPEAL
This is about case PP-D-66447196 that you closed NOT in my favor. I DID send proof that I returned the merchandise to CHINA. You CANNOT DENY my case

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

kernowlass,  you are addressing this as if it were the routine return of an incorrect item that was mistakenly sent by a legitimate merchant.  That is not the case here. 

 

The merchant is actually a criminal that never actually possessed, or had any intention of shipping the purchased item.  The item that is sent instead is valueless, and has no relationship whatsoever to the item that was actually purchased.  Its only purpose is to exploit a well-known loophole in PayPay's policies to further harm the victim by forcing them to waste even more money sending worthless junk to a crook.  

 
 
 
 
 
 
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Esteemed Advisor

Re: Scammed by Chinese seller and Paypal sided with scammer

@scamvictimO_O 

 

I am addressing it in the only way possible to you to get a refund if you want one.

If paypal state return goods for a refund then that is what you have to do.

 

If you want me to say 'not fair, don't return, they are scammers' then would you be happier with that? You wouldn't get your money back if i said that but willing to do so if that is what you want.

 

Fair or not the advice i give is only with the intention of working paypals buyer protection system to get a refund.

Luckily paypals return policy should be changing soon. 

 

 


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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

You are incorrect. PayPal is expecting the buyer to pay an exorbitant amount of money to ship the item back to an address that has provided by the seller that will ultimately be not deliverable. Then there will be no proof the item was delivered, therefore the case will be closed and no refund of return shipping or refund of item will be issued by PayPal. We, as buyer, lose and fraudulent sellers win. They have found loopholes in PayPals return policies and they are taking major advantage of it. If PayPal is so sure of their return shipping refund, then they should pay for it. That's why I am getting proof of all this together and mailing out several letters to different departments of PayPal in hopes someone will resolve it. If not, a class action lawsuit is the only other option...and considering how many posts about this issue are on here and their Facebook page, finding legal representation shouldn't be difficult.
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Esteemed Advisor

Re: Scammed by Chinese seller and Paypal sided with scammer

@sheree-nc 

 

Rubbish go see all the posts from users that have posted to complain about these sites.

A lot have later posted back to say they returned their item and got refunded.

 

As for your ''class action lawsuit'' that would fail as well as you can no longer use that option as per link.

https://www.theverge.com/2012/10/17/3511792/paypal-class-action-suit-ban

However if you are wealthy enough to take on Paypals lawyers and fund it yourself then you can do an individual law suit.

The last person that sought advice on that one on this forum said 'my lawyer wouldn't touch it'.

 

Like it or not paypal are abiding by their buyer protection policy that you agreed to when you opened your account.

However its not supposed to be an insurance policy and only gives you 'some' buyer protection, the rest is up to you to risk assess your own transactions.

Avoiding China websites or Social Media ads is a plus as well.

 

 


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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

I got a better idea, just don't use Paypal.  Avoid the false sense of security.

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Esteemed Advisor

Re: Scammed by Chinese seller and Paypal sided with scammer

@steamer471 

 

Yep, thats an option so odd your account is still open then?

Do you want the link to close it?


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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

If you're not here to help people, then find somewhere else to post your condescending attitude...in other words, don't be a jerk. People are here looking for help and you're not helping. I've been a PayPal customer for 20 years. Policy or not, we all know the difference between right and wrong and they are not treating their customers very well right now...especially with people hurting from the loss of jobs or income from the pandemic. Please take your negativity somewhere else.
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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

First, the site was not "Chinese" and I never purchase anything from social media ads. The site looked legitimate with a US address and since PayPal was a payment option, I figured I would be protected if I didn't receive the item I ordered. But Chinese scammers are getting pretty smart and have figured out a way to fool American consumers as well as taking advantage of PayPal loopholes. PayPal has had countless complaints with these online companies in just the past few months; yet they are still allowing those companies to hold accounts and scam honest people. So who's really in the wrong here and violating their own policies? If enough people here sign an online petition and get national attention brought to this as well as a push to get their FDIC insurance revoked, PayPal will be forced to address the problem. At the very least, they will hopefully remove the accounts in question from their service!