We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
this is not about policy or what PayPal ruled. main question is why PayPal allows same seller to run his scam over different pages. If papal would like to take action at first place should not support fraud where they do. It is right to get refund immediately in case of scam. it is not damaged item or broken delivery it is scam. they have done it to many PayPal customers and yet PayPal let them run their business by using PayPal name. well sometimes have to pay for what you learnt. but PayPal proved they are not as clean as they should be. That is why you feel PayPal taking their side.
There is NO LINK for FILING AN APPEAL
This is about case PP-D-66447196 that you closed NOT in my favor. I DID send proof that I returned the merchandise to CHINA. You CANNOT DENY my case
kernowlass, you are addressing this as if it were the routine return of an incorrect item that was mistakenly sent by a legitimate merchant. That is not the case here.
The merchant is actually a criminal that never actually possessed, or had any intention of shipping the purchased item. The item that is sent instead is valueless, and has no relationship whatsoever to the item that was actually purchased. Its only purpose is to exploit a well-known loophole in PayPay's policies to further harm the victim by forcing them to waste even more money sending worthless junk to a crook.
I am addressing it in the only way possible to you to get a refund if you want one.
If paypal state return goods for a refund then that is what you have to do.
If you want me to say 'not fair, don't return, they are scammers' then would you be happier with that? You wouldn't get your money back if i said that but willing to do so if that is what you want.
Fair or not the advice i give is only with the intention of working paypals buyer protection system to get a refund.
Luckily paypals return policy should be changing soon.
Rubbish go see all the posts from users that have posted to complain about these sites.
A lot have later posted back to say they returned their item and got refunded.
As for your ''class action lawsuit'' that would fail as well as you can no longer use that option as per link.
However if you are wealthy enough to take on Paypals lawyers and fund it yourself then you can do an individual law suit.
The last person that sought advice on that one on this forum said 'my lawyer wouldn't touch it'.
Like it or not paypal are abiding by their buyer protection policy that you agreed to when you opened your account.
However its not supposed to be an insurance policy and only gives you 'some' buyer protection, the rest is up to you to risk assess your own transactions.
Avoiding China websites or Social Media ads is a plus as well.
Yep, thats an option so odd your account is still open then?
Do you want the link to close it?