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Scammed by Chinese seller and Paypal sided with scammer

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

Yup!  I purchased two halloween masks for $80 and one month later got two dollar store quality masks that very completely different (just cheap rubber - no mechanical moving parts as described in the sale).  

 

I copied all this information, showed screen grabs of everything including the two items I received and guess what?  

 

We received the case(s) you filed on November 12, 2019.

We have reviewed this transaction(s) and are denying your case(s). This decision was made because PayPal Purchase Protection only covers goods or services that weren’t delivered or are not as described.

We're sorry for any problems you may have experienced with the transaction(s).

Transaction information:

Dispute Case ID: PP-D-45801141

Transaction Amount: $73.90 USD

Dispute Amount: $73.90 USD

Transaction ID: xxxxxxxxxxxxxxxxxx

Transaction Date: October 8, 2019

 

I got zip and the thief company sailed away with $80.  I am now reversing the charge with the actual credit card company and plan to tell everyone one of my clients, friends, family and employees to avoid PayPal at all costs because they can't even follow their own policy and side with Bait and Switch experts in China.  

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

PayPal seems to be rubber stamping merchant scammers. It is against Paypals bottom line to do otherwise as they make a percentage on the scam transaction. Long term this will cost them as I no longer trust PayPal to have my back and protect me from fraud. I'm telling everyone and contacted several news agencies about the complacency of PayPal with fraud.
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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

Update on my fiasco with PayPal and the scamming folks at AZCozy. PayPal had closed my dispute after ruling I needed to send the piece of crap I received back to China at my expense (never bought it from China, bought and shipped from Texas). So I filed a charge back with my bank and got my money back BUT PayPal opened my case back up now. Wonder if they are now going to help the scammers even further.
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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

PayPal has lost my confidence.
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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

Just happened to me too. And I think the sellers are clearly exploiting these loopholes in PayPal.

 

I think PayPal has automated so much stuff, that there's no common sense prevailing.

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

What was the final outcome?
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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

Dear Mr Paypal I understand that you have an obligation to sellers and I am just an insignificant buyer, BUT do you even notice that there is a trend here. If you as PayPal are going to support the crooks we as buyers can only protect ourselves by no longer buying from them through your portal. The combination is just too big and well organissed a gang to beat.

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

I will never use PayPal again. I was in the end successful in getting my money back but after many hours of jumping through hoops for Paypals amusement.
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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

Me neither. I closed all my automatic payments through paypal, as they were with reputable companies who can have my accounts directly. 

 

Also, it's clear my credit card companies will protect me a lot better. 

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Contributor

Re: Scammed by Chinese seller and Paypal sided with scammer

Ditto-

 

I filed claim for ITEM NOT AS ADVERTISED.  PAYPAL changed it to itme not received.   I went back to claim, changed status. PAypal changed it back again. This went on for three times

 

Although my claim was ITEM RECEIVED NOT AS PURCHASED. Paypal sided with the Scammer for "item received". 

 

I too am reporting paypal to BBB and attempted mail fraud complaint against scammer