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Scammed as a guest

SammySue16
New Community Member

Scammed as a guest

Hi! So I was buying something from a website and they made me pay through PayPal as a guest, I gave the info and used a gift card to make the transaction. The seller has said that my item is coming but I've found out they're a scam. I can't contact the center of PayPal to report it because they made me use PayPal as a guest and I can't connect the payment to my own account.What should I do know? Please help I don't want to have lost money over some stupid scammer.
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Scammed as a guest

@SammySue16 

 

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.