Scammed and money sent from my Paypal, but Paypal say it is authorised??????

tarkonis
Member
Member

Hello,

 

Today a hacker gained access to my account and sent themselves approx 150 pounds.

 

I lodge a complaint with Paypal to investigate, and they come back a day later telling me that the transaction was not unauthorised????

 

This is a major shock and my confidence in paypal has been shattered.  What on earth is going on here?  Reverse the payment.

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi tarkonis,

 

I'm very sorry to hear about the unauthorized activity, that is definitely frustrating. I would advise reaching out to us by phone, Facebook, or Twitter so that we can look further into these cases and provide any information we can regarding their closure. Hopefully the issue is resolved soon.

 

- Ashley M


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