Scammed and No refund button

AndiTiME98
Contributor
Contributor

I have been scammed by a guy who blocked me. 

Now he doesn't answer me, he blocked me on facebook and even deleted his account

What options do i have ? I have opened a case and it told me to wait until 2 January.

I want to fix it asap cause i think he will transfer or use the money to other account.

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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@AndiTiME98 

 

Doesn't matter if he does because if you win a paypal dispute and the seller refuses to refund then normally paypal will refund you under their buyer protection scheme.


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AndiTiME98
Contributor
Contributor

So even if the scammer deletes his account or uses the money, i will still get my money back?

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PayPal_JonK
Moderator
Moderator

Hello @AndiTiME98,

 

Welcome to our Community Forums. It would depend if the case you file would have buyer protection or not. I recommend filing a dispute first. Here's a Help Center article that can assist further: I didn't receive the item I purchased or it's different from the description. How do I report the pr...

 

Good luck!

 

 - Jon K


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AndiTiME98
Contributor
Contributor

@PayPal_JonK I opened a case and it tells me i can escalte this issue to Paypal after 2 junuary.

The seller still doesn't answer and is still blocking me.

Any way to solve this faster and get my money back? 

PS: I used goods and services method

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kernowlass
Esteemed Advisor
Esteemed Advisor

@AndiTiME98 

 

The process is automated, if they say escalate on the 2nd then that is what they advise you to do, then paypal will step in and make their decision.


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AndiTiME98
Contributor
Contributor

I stil receive this message even though its 2nd January : You’ll need to give some time for the order to arrive. If you don’t receive your item by Thursday, 2 January 2020, you’ll be able to escalate this to PayPal.

 

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