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Ordered a generator received nothing seller used ups number not related to me or my order ups sent me a verification that the delivery had nothing to do with me and pay pal said case closed because of the ups delivery they use text no live personal to contact PayPal money insurance is not worth anything
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.
Thanks for the advice I will keep going eBay might be the ones libel at least that’s what PayPal says everyone passes the buck the problem is that it’s my buck I will keep fighting PayPal reply saying it was not an unauthorized payment I may have labeled it wrong once again thank you all for your excellent advice