Scam
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Dears,
I would like to thank you for your quick response and I will be needing some of your time to explain the case to you with full supporting documents.
- Firstly, the seller mentioned in the item that his PayPal is shut down and we should contact him before we transfer him any money and I did as mentioned because it is under eBay - refer to the first attachment
- He sent me his WhatsApp number by a message on the eBay website, and we started chatting (negotiating) there – refer to the second attachment
- He accepted the amount of 300$ as final price, because he had the highest bid of only 200$ and I asked him many times if the item he is selling is original or not as he confirmed that it’s apple original brand with warranty - refer to the third attachment
- He sent me his new PayPal account number and finally I transfer him the 300$ to his new PayPal account - refer to the fourth attachment
- After sending him money he confirmed that he received the amount of 300$. He asked me to send him my address for shipping the orde
- Finally, he blocked me on Whats
- I tried my best to discuss with him to resolve the problem and offered to send him another 100$. So that he can ship me the phone or if he don’t accept then he should refund the full amount of 300$. He refused either of them - refer to the Eighth attachment
- Finally I need to resolve this issue because this is the first time I had encountered this case of scam and I’m the member of eBay since 2013 I had never ever exposed to such scams and fraud on your site, If you look at the purchase history on your site you will find I made many purchases before and a regular buyer on eBay, And I had no issues with the quality of the earlier purchases made, all of them were of good quality as mentioned on the site at the time of purchase.
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Disputes
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Firstly this is not customer services, its a community advice forum.
Secondly your screenshots are not showing as it takes several hours for them to be approved by the moderators and show up.
Lastly you put a lot in your post but missed out the 3 important pieces of information that we need to advise you...
How did you pay for the item ie was it goods/services OR friends/family?
Secondly did you fund your paypal payment via a bank account or credit card?
Lastly have you opened a paypal dispute for non receipt of item?
Advice is voluntary.
Kudos / Solution appreciated.
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