Scam

Metalheadmania
Contributor
Contributor

I know it's my fault for sending money to someone I didn't know. Is there anything to be done?

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Metalheadmania 

 

https://www.paypal.com/us/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-describe...

 

Locate payment transaction in your PayPal account activity, click it, then click "Report a problem" and choose the most appropriate options:

 

(Note: the option you choose makes or breaks your claim so choose correctly!)

 

I didn't receive an item i purchased  

The [entire order] product or service was not delivered to you. 

 

I received an item that's significantly not as described  

The product or service was significantly not as described in your order. 

 

I want to report unauthorized activity  

Report suspicious activity, transactions and account changes you didn't authorize*. 

 

I have a billing issue  

Report issues with transaction amount, duplicate charges, refunds or canceled subscriptions.

 

*Meaning someone broke into your account and did something without your permission/knowledge, otherwise PayPal may deny your claim. This does not include paying someone you didn’t know was a scammer or by mistake. Choose from the first two options for such situations.

 

If you sent payment as friends and family, you won't have the first two (2) options because friends and family payments have no purchase protection, because it is considered a "gift" payment, so no refunds.

 

Please read BUYER PROTECTION PROGRAM TERMS:

https://www.paypal.com/webapps/mpp/paypal-safety-and-security


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Metalheadmania 

 

https://www.paypal.com/us/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-describe...

 

Locate payment transaction in your PayPal account activity, click it, then click "Report a problem" and choose the most appropriate options:

 

(Note: the option you choose makes or breaks your claim so choose correctly!)

 

I didn't receive an item i purchased  

The [entire order] product or service was not delivered to you. 

 

I received an item that's significantly not as described  

The product or service was significantly not as described in your order. 

 

I want to report unauthorized activity  

Report suspicious activity, transactions and account changes you didn't authorize*. 

 

I have a billing issue  

Report issues with transaction amount, duplicate charges, refunds or canceled subscriptions.

 

*Meaning someone broke into your account and did something without your permission/knowledge, otherwise PayPal may deny your claim. This does not include paying someone you didn’t know was a scammer or by mistake. Choose from the first two options for such situations.

 

If you sent payment as friends and family, you won't have the first two (2) options because friends and family payments have no purchase protection, because it is considered a "gift" payment, so no refunds.

 

Please read BUYER PROTECTION PROGRAM TERMS:

https://www.paypal.com/webapps/mpp/paypal-safety-and-security


Kudos & Solved are greatly appreciated. 🙂
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