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Scam

Contributor

Scam

I was scammed from tcltvstore and PayPal refused to help me completely,
2 REPLIES 2
Contributor

Re: Scam

Tcltvstore is a total scam! I purchased a 50” tv, they sent a tracking number but it wasn’t my tv I ordered and it was for someone else. I personally called ups , and yes that package to the other person was delivered to them but it wasn’t my tv, it was a package that weighed less than.04 lbs, and a large tv weights a lot more than than. Wasn’t even my name on the package delivered but PayPal accepted that it was delivered to me. But it wasn’t! PayPal refused my claim , so now I’m out of a lot of money! I really thought I could trust PayPal for their help!
Esteemed Advisor

Re: Scam

@123Blt 


APPEAL

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.