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So i recently ordered a product through one of the instagram pages, after receiving the payment he stalled my order for a few days and after i confronted him he suddenly blocked me out of the blue so is there any chance i might get my money back? I place a item not recieved dispute but i cant see a case being opened on paypal should i just forget about the money and move on or should i further press this issue on paypal about them not opening up my dispute case as my case qualifies for buyer protection program.
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Its your decision on whether to continue to pursue the PayPal dispute or not.
You can go to the Resolution Center or click the payment transaction to try to re-file the dispute, as below.
- Locate and click payment transaction in your PayPal account activity
- Click "Report a problem"
- Click “I didn't receive an item I purchased”.
Or contact customer service to get them to open a dispute for you (staff is reduced so response may take longer than usual):
- Log on.
- Click HELP at the top menu.
- Scroll down and click CONTACT US.
- Scroll down to click CALL US or other contact options.
Or contact via social media:
Facebook (India): https://www.facebook.com/PayPalIN/
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
If you paid with credit card, you may dispute through card issuer, instead, if the PayPal dispute system is not working.
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
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Its your decision on whether to continue to pursue the PayPal dispute or not.
You can go to the Resolution Center or click the payment transaction to try to re-file the dispute, as below.
- Locate and click payment transaction in your PayPal account activity
- Click "Report a problem"
- Click “I didn't receive an item I purchased”.
Or contact customer service to get them to open a dispute for you (staff is reduced so response may take longer than usual):
- Log on.
- Click HELP at the top menu.
- Scroll down and click CONTACT US.
- Scroll down to click CALL US or other contact options.
Or contact via social media:
Facebook (India): https://www.facebook.com/PayPalIN/
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
If you paid with credit card, you may dispute through card issuer, instead, if the PayPal dispute system is not working.
Kudos & Solved are greatly appreciated. 🙂
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