Scam

kaylaa401
Contributor
Contributor
Hi this is kayla401 on depop and I was scammed by marcelavila on depop. this is the receipt number: 2091-5424-8984-0485 I bought this on Jan 01, 2020 and after being bought for almost a month not only have i not gotten a reply from the seller. I hope you can help me get my money back from a fraud.
Login to Me Too
1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi @kaylaa401,

 

Welcome to the community and sorry to hear you have had this experience. If you have yet to receive the item you purchased or the item you purchased is significantly different from what was described, you can file a dispute through PayPal by following the steps listed here: https://www.paypal.com/us/smarthelp/article/FAQ1344. If you are unable to resolve your dispute directly with the seller, then it is important that you escalate this dispute to a PayPal claim within 20 days. By escalating this dispute to a claim, you are asking PayPal to investigate the dispute and determine its outcome. If the dispute is not escalated to a claim within 20 days, then it will automatically be closed.

 

Hope this helps,

Siobhan

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.