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I have been scammed also. I am working with Paypal resolution about same issue. They are the biggest scam and wonder why paypal allow that to happen and not help the buyers deal with them.
I HAVE BEEN SCAMMED BY THIS COMPANY AS WELL I ORDERED A BUTTER DISH MARCH/APRIL AND STILL HAVE NOT RECEIVED IT.. AND YEP THEY DONT ANSWER EMAILS OR ETC. I CHARGED MINE TO MY CREDIT CARD IF YOU HAVE DONT THAT THEY WILL CREDIT BACK YOUR ACCOUNT. I FELL PAYPAL SHOULD NOT HAVE NOTHING TO DO WITH THIS COMPANY AND THEY NEED TO BE SHUT DOWN AND TAKEN OFF FACE BOOK AND ETC.. THEY ARE A RIP OF COMPANY.. SO PEOPLE DO NOT ORDER FROM THIS COMPANY OR ANY OTHER FROM CHINA.. I ORDERED SOMETHING FROM WISH AND NEVER GOT IT EITHER AND THEY NEVER ANSWER YOU EITHER SO DONT ORDER FROM THEM EITHER.. THIS HAS BEEN A JOKE WITH THESE COMPANIES.. WATCH OUT IF THEY ARE NOT LOCAL DONT ORDER FROM THEM ALL I HAVE TO SAY.. GOOD LUCK
I too ordered from this company the Golf Putting Mat. I had Paypal look into it after not hearing anything after the purchase for several weeks but they sure took my money through Paypal! They eventually said it was shipped. My ticket in Paypal closed and then two days later I received a golf ball in the mail. Now since it has been passed the 30 days Paypal seems to not want to do anything. Maybe they are working with this company? How do I get my money back?!
I too have been scammed by this company but I got some good news this morning. They actually refunded my purchase!! I was gobsmacked after reading some of the replies on here. In case this can be of help to anyone, here's my PayPal case history:
Link to image: https://imgur.com/uSmrKri.jpg
I ordered a dog tennis ball launcher
Got tennis ball . i have sent email back to email address
I have just received it in the mail and i am **bleep** off
Pay pal SHOULD BLOCK THEM