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Scam-shenzhen suya logistics co. ltd

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Contributor

Re: Scam-shenzhen suya logistics co. ltd

I ordered something for over $250. I wanted to cancel the order and tried to get ahold of them repeatedly. Whenever they answer (I have to send multiple emails to get one reply) they try to convince me to not cancel it. Finally they have suggested a 5% refund. Wow. I let my bank know that it’s a fraudulent charge, hopefully their investigation team agrees. Pay pal dispute has not come up with anything yet. The issue with this company (suya) is they have this trail of weird company names, URLs, and email addresses that make it hard to tel who they really are.
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Contributor

Re: Scam-shenzhen suya logistics co. ltd

Update: I continued emailing suya logistics a couple times a day whether they replied or not. PayPal eventually got back to me with a positive response. They were able to get suya to agree to a refund. I did receive my money back. Yay. Now I’m never buying from somewhere that’s not an establishment reputable retailer again! No matter how I pay.
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Contributor

Re: Scam-shenzhen suya logistics co. ltd

Well done, this is the first positive outcome I've seen so far. 👍
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New Community Member

Re: Scam-shenzhen suya logistics co. ltd

It looks like I got scammed also. My wife just asked me about the camping chair so I went to check in on it. Seems like it’s a broad problem. They were advertising on Facebook also.
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Contributor

Re: Scam-shenzhen suya logistics co. ltd

Wells Fargo just closed my claim for fraud saying they’re unable to do anything. PayPal doesn’t even HAVE a dispute tab. I will consider this a $210 lesson learned. And, I am deleting my PayPal account.
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Contributor

Re: Scam-shenzhen suya logistics co. ltd

Yes, Facebook does not do anything because those monster paid the fee to them.

Now, I am report all advertising like that.


Paypls should blacklist this name or those transactions need to inform buyer about issues in the past.

In case of buyer still approve it again, good luck for that, else, buyer will aware of it.

 

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New Community Member

Re: Scam-shenzhen suya logistics co. ltd

I ordered a camping chair from this company through an add on Facebook. It was one that moves like rocking and things. That was last month and I still haven't received it not had any response from them.
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Contributor

Re: Scam-shenzhen suya logistics co. ltd

Same as all the other replies - I was falsely convince by Facebook ad and also their website I was getting camping chairs and got cheap shoddy stools. Clearly you can see they are defrauding people as you get images of the chair and the site is still up- they also look to be building a new site or have listed another on their PayPal profile.
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New Community Member

Re: Scam-shenzhen suya logistics co. ltd

I went thru a similar situation w/ an Chinese online retailer Turnpot that was advertised thru Google Shopping. I ordered an inflatable pool 31" x 90" x 44" for my daughter, but instead received 3x KN95 respiratory masks!  

 

I immediately filed a claim w/ PayPal, but I was denied since the seller provided a tracking number!  I then turned to my credit card company and I was rejected twice. I called back a third time and I was successful when I told the customer service rep that I went thru a merchant online and that this was NOT a person to person transaction as shown on the PayPal statement. My credit card company was able to credit me back the funds based on that key distinction. 

 

I have lost all of my confidence in PayPal!!!

 

-Robert 

 

 

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Contributor

Re: Scam-shenzhen suya logistics co. ltd

I have decided that PayPal is a secure place to store credit card info, but when something goes wrong they are less than worthless. I always go to my credit card holder for getting my money back.