Scam-shenzhen suya logistics co. ltd
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Hi. my Name is Neha and i ordered a product mni sewing machine on 19th april.I tried to contact the seller several time but yet no replies.
its been 23 days but I haven't received my item yet.No replies from them.
I don't know what to do now. its really frustrating situation for me now they have taken my money.
there is no website of shenzhen suya logistics co. ltd.I can't even contact them.
I have been scammed by them.
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I ordered a kneestool from them in May and cancelled the order and filed a claim with ppal and escalated the order on May 23, 2020. It's not July 21, 2020 with only info is that ppal is reviewing the additional information given by the seller. Each time I check the date of resolution is moved another week. Now it's July 26th. I spoke with ppal today 7/21 and they cannot seem to help other than "we are working with the supplier". Not sure that help me. If it had been my account, they would have taken the funds out the next day. Ppal tells me that it's their "back room" that is working on the issue. When asked how to contact their "back room" management, I'm told, they do not talk with customers. It's only $22.98 but the issue is much greater. This company is most likely a scam taking money and never shipping. Ppal tells me they are holding their funds. So, if you are holding their funds, REFUND ME NOW! I cancelled the order as they did not ship! PPal is of no help
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I finally after 4 months, got a full refund. You just have to keep badgering paypal unfortunately. I told them they have horrible horse **bleep** customer service in an email. They called me that afternoon and offered a full refund.
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