Made a purchase through PayPal but the item that I received was not what I ordered. I basically paid $280 for a fight spinner.....they just sent something so they could use the tracking number. I followed the instructions that PayPal sent but USPS receipt says that packages aren’t trackable to China, even though I have a tracking number. So now what? I’m guessing I will never see my money.
Give customer services a call and say that you have done everything asked of you and that THEY were the ones that told you to return it KNOWING tracking was not available and ask for a refund.
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
