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I had a problem with an item from China too. I thought i was ordering from a company in Seattle because that is where the original site said it was. I found out when it didn't come that it was from China and after not getting it I opened a dispute. they took the sellers side right away and told me that it had been sent I needed to wait. After 60 days I began pushing back and they took the sellers side again. I still have not recieved the item and I ordered it in May. they say now that the seller said it was delivered in August but I have not seen it. They closed my case and said that was it. I can not get them on the phone or anything. usps said that because we live in a small town in montana that it could have been taken. We get that alot. Paypal didn't care they just want there money.