Scam item sent worth 0 compared to order.PP return or cancel and cant get anywhere else on system

[berksman1]

piece of plastic received and to return to china is £30 same as product that was wanted. they offered full refund knowing the cost is the same.

paypal click help is return with proof of postage or just cancel.

online after the event its a scam all the time many get just empty box at east i got a piece of plastic.

how can paypal be made to see who to contact directly as days soon when dispute gets settled as nothing done.

regards

[Kissme7]

Have you filed a dispute yet?

[kernowlass]

@berksman1 

In the event of a dispute you choose your seller and not Paypal so you need to bear in mind possible return trackable costs before you go ahead and buy from that seller / country.

Paypal state this >>
IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. PayPal Buyer Protection does not entitle you to reimbursement for the return shipping costs that you may incur.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544 (use the UK link as that is the .com one).

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.