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I had the same thing happen. I'm guessing they change their site name every time someone orders in order to take their money, and leave no evidence. I ordered a bunk bed and a large shop cabinet. They sent me a bracelet. PayPal ended it in their favor because it was delivered...obviously someone has figured out how to get around "buyer protection." And PayPal won't do anything about it. In cases like this I think they should be using proof of freight too, not just stupid tracking and delivery.