Scam from Ssincer.com

Morning_Sun
Contributor
Contributor

<removed>

 

The picture shows a full tree.  Received a plastic tree 12" tall.  Laughable.  Anyone else get scammed from this site?  How do you get them shut down?

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6 REPLIES 6

elliott33423
Contributor
Contributor
Yes exactly the same happened to me. I disputed this with PayPal and awaiting an update. I had an email from ssincer yesterday to say it was still to be delivered. I have tried to log onto my account today and it denies I exist. I have no doubt this will not arrive. I am in the UK and will report the matter to actionfraud. Simply a con
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Morning_Sun
Contributor
Contributor

<removed> Same here. Ordered tree shown in link and received the same 12” plastic tree.  Scam Yes.  I have a dispute with them now and offered to refund $17. Well how about the full amount less twenty-five cents. That may be too much for the sorry plastic tree. DONOT ORDER FROM THIS WEBSITE.   PayPal do not honor them as a legitimate seller PLEASE!  There is a Posy Office box in California but shipping tracking number looks like one from a China shipper service. Hope to get all my money back. 

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Mare14
Contributor
Contributor
This is exactly what happened to me. I ordered the expandable 7-10 foot tree and received a 12 fake tree. Is there any recourse to recovering our money ? I’m out $35.98.
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elliott33423
Contributor
Contributor
In the UK I have reported the company online to actionfraud as there have been more than victims. They provide a case number which I passed to paypal and paypal have refunded the full amount. Good luck
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Aa1970
Contributor
Contributor
I too was scammed by this company and I would like a refund please. I paid $35.98 and a month later I received a tiny 12" tree that looked like a toy. I was confused, thinking that it was somehow part of the big tree that I was supposed to get. The add clearly shows a 6-7 foot tree being put up by remote control. But I never received it. I ordered it on 12/28/2020. So I want my money back!
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Aa1970 

@Morning_Sun 

@elliott33423 

@Mare14 


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website (or you receive a totally different product).

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If you lose because the seller provides a fake tracking number then post back here for more advice.
If the item arrives and its not what you ordered / not as described then make sure you change the dispute quickly from non receipt. If the dispute times out before you can change it then contact customer services to open a second dispute for the new reason.

Activate the below link in case you have to return the item at Paypals request (or the correct one for your country as this is the U.S link).

https://www.paypal.com/us/webapps/mpp/returns

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.





Advice is voluntary.
Kudos / Solution appreciated.
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