Scam by www.supportgoods.shop. or Bigontystore
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Hi,
Has anyone been scammed by www.supportgoods.shop. or Bigontystore thinking they are buying Rothy's shoe? I don't seem to be having any luck with papa's dispute resolution message center.
Thank you,
Ladan
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I have been fighting with them for several weeks now. I ordered (2) pair of Rothy's and immediately realized they were going to be knock offs so requested to cancel my order. The next day they responded saying I couldn't cancel since the items had already shipped. The following day I received the shipping confirmation. When I finally received the goods they weren't at all what I ordered. I ordered the Maritime Navy in 8.5 and received Birdseye Grey in 8.5 and ordered Red Cat in 8.5 and received Spotted in 9. They are refusing to take them back or offer me any way to return them saying it would be too expensive. Their website lists their return policy which they haven't followed at all. They offered me $8.00 to keep them, then $12.00 and now up to $15.00. I have requested a full refund ($154.98) multiple times and asked where the US address is to send them to. I am done trying to work with them directly and escalated my dispute with PayPal.
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