Scam Face Book Advertisement that shipped bogus item

[mmcmaster]

https://poukcily.com/products/factory-outlet-halloween-talking-animated-pumpkin-with-built-in-projec...

This is the website that is still currently up.  If you saw the 3 tiny pumpkins they mailed to me you would know how badly this is a scam.  They are 3 inches tall and light up like a tea light with a tiny switch on the bottom.  This is the video they showed on their Face Book advertisement that suckered me in.

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I was thinking... No problem.  It looks a little too good to be true but it might just be a good deal so I will use Paypal protection to protect my purchase and credit card information.  Now Paypal isn't allowing for me fight this charge.  I am about to contact my bank and fight it that way.  I tried the Resolution Center but the option for "item is significantly different than what was purchased" isn't an there.  

[Temp20201101]

I had the same issue. I’ve been trying to get PayPal to help for months. I assumed even though PayPal is to protect sellers and buyers, they’d be at least a smidge helpful but no. I’ve had to constantly stay on top of this. My claim was just automatically denied because the product showed shipped and delivered even though I didn’t get what was advertised so now I have to start all over again. I’m so frustrated and annoyed with PayPal even more than the scammers.

[Eye_In_The_Sky]

The same thing happened to me. However, I did send them back to China and I was provided a return address in English through an email from PayPal. PayPal paid my return shipment ($27.75 through USPS). As far as I can tell, the package is somewhere in China now on it's way back to the company. My account says PayPal is reviewing seller's response and I should have an answer by 11/13. I bought these from that Facebook ad on September 7; it took them over a month to arrive after a bunch of emails trying to figure out where they were and then when I got these I went and filed a claim with PayPal immediately. Not quite a month yet to get a resolution. If my claim is denied, I'll be calling my credit card company to get a refund. I've taken tons of pictures, so it shouldn't be hard to get my money back. Just time consuming and annoying. PayPal should know better.

[CoreyGreen77]

I'm dealing with the exact same thing you guys are for the same item. PayPal should have enough complaints with this company (scam) that it should be a no brainer. I thought I was protected because I paid through PayPal.