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ask your bank to do a fraud investigation, maybe? incredible, how can we all see what the powers that be cannot. there are hundreds of us I believe
DO NOT ORDER FROM YINGLIAN TRADING CO., LTD ... I wish I had come to this page before I placed my order. They seem to have gotten over on a lot of us. What you listed is exactly what I am going through and disputing right now. Paypal notified me that I must return the dish washing gloves to Yinglian Trading Co., Ltd., rubber gloves that only cost me $1 to add to my order ...only then will I be granted a refund. It's real robbery, robbery by internet scam. Basically I paid $23.98 for a pair or rubber dish washing gloves that I can get 2 for a dollar anywhere. They never sent the mop, bucket and 6 mop cloths that I ordered, and that I now see where I can purchase here in America for a few extra dollars ...which would be worth it to not have to experience these months of aggravation from November of 2019 to present day Feb 2020. I splurged on getting something when I had just lost my job and this is what happened. I'm so upset about it. I have a cousin who lives in Korea and I want him to go to China and find these people but we have the scare of that virus preventing that. Paypal is not really being helpful, I can't respond to their emails, they changed the description of my claim to "item not as described" when it's really that I didn't receive it at all, only part of it ... the cheap rubber gloves that was to accompany the order so that description Paypal changed it to is not even accurate. I'm going to talk about this on the radio and alert the people, maybe I can make it to the local new with my contacts. PEOPLE BEWARE!!!
I've had the same problem with this company. I bought something for $24.00 and received a totally different cheap plastic thing. The company never answered any emails regarding this, so I disputed it with Paypal. The company got back to Paypal and said they'd refund the money if I sent the item back.
The shipping back is $30. and they said I have to pay for shipping. I told Paypal that the company sent the incorrect item so why do I have to pay to ship it back to get a refund. Paypal said there's nothing they can do. Paypal doesn't stand by the customer. They told me to email the seller to get the shipping back, well the seller hasn't answered 15 emails so I doubt they will ever answer. Paypal doesn't care. Just keeps saying, sorry, nothing we can do! So much for protecting their customers!
I ordered some dog ramps from this scamming company and they never arrived but they gave a tracking number saying that my item was delivered. I gave them 2 addresses as they don't deliver to post office boxes BUT that was where I had allegedly pick the item up from. My post office has footage of my husband picking up parcels on this day with the again alleged tracking number but neither of them were the dog ramps that were supposed to have been picked up. I had paypal investigate this for me but they denied my claim as the tracking number matched one of the items ( a book and a T shirt, ordered from other companies) that he had picked up. I was very disappointed with paypal as there is obvious evidence that this company is definitely scamming many people.
go to your credit card company or your bank. My bank is going to do a fraud investigation. We all need to do something to make these crooks and PayPal take notice. They get away with it because its small amounts of money, which for them I am sure is adding up to quite a good source of income.