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I had the exact experience with the same product. Word for word. I did get some rubber jar openers tho. Pay Pal is being played big time.
I'm in the UK. I have just got a FULL REFUND within 24 hours (!) from Paypal after naming to Paypal the UK company they are using to send this crap out in the UK as illegally trading. The UK company they use is trading ilegally as it is registered as a DORMANT company with Companies House in UK.
21 April 2020
Dear Paypal, This company (Yinglian Trading Co) is extremely fraudulent and you have been notified of this hundreds of times already. Please refund the FULL AMOUNT paid to them. Im NOT spending £20 on postage to send a £5 MANUAL bicycle pump back to China. Also - ban them from Paypal. NOW. You are not doing your credibility any favours here. Read some customer history on them here: <removed> Also, you are aiding and abetting a company in total breach of UK corporate law in that they are using a registered UK company (CE CHINA EXPRESS UK LIMITED) <removed> that is registered with Companies House in UK as DORMANT (i.e. Non Trading company) to send out the false items once they arrive in the UK from China. This need sorting out NOW not only for myself but for all the other people duped by this company. Thank you
Yes exactly the same product I ordered but received pink rubber gloves!! I can't believe paypal is still letting them take payments through them??
@81puddin that is literally exactly what they did to me, same exact product, mop, 6 mop cloths and bucket but they did not send it. I hate these people and PayPal is not being helpful at all, they are actually assisting them because it costs so much to return a product back to China, you just lose out. I think I am going to stop using PayPal now.
Same for me. Different product received and offered 40% of return. The product received is still under 40% of initial value. I've openned dispute and I'm waiting full refund.
PayPal should cancel this vendors automatically.