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I am disgusted in the way PayPal have dealt with this company I have given up I have messaged and complained via messenger so many times they just are not interested .
I am disgusted with PayPal too after numerous emails, messages etc... and photo proof, they still closed my case and sided with this fraudulant company. I should have just said I didn't receive the item, then I might have got a refund, but I sure as hell wasn't going to pay around $50. to ship the plastic crap back to china. I give up.
PayPal has officially now closed my case, deciding in favour of that fraudulent SCAM company Yinglian, because I refused to spend $60 to return a worthless item in order to get a $30 refund.
I previously raised a formal complaint against PayPal with the Better Business Bureau and I continue to update the BBB with the lame responses that PayPal sends me.
I also contacted my credit card company (TD Visa) and within a day, they offered to refund me fully!!! Neither the TD bank nor Visa have any responsibility for the fraudulent actions and yet they are willing to reimburse me the full amount as a goodwill gesture - THAT is how you run a customer-centric company!!
PayPal should be ashamed of themselves.
That's what you did differently... you said you didn't receive ANY item. If you had said you received the WRONG item, it would've been different.
I AGREE TOTALLY,APART FROM PAYPAL WHO TURNED DOWN MY CLAIM BECAUSE THE IDIOTS WANTED ME TO SHIP OUT THE SCAM STUFF TO AN ADDRESS IN CHINA WHICH WAS COSTING ME $ 50 IN SHIPPING,I HAVE COMPLAINED TO FEDERAL TRADE COMMISSION & AS ALSO CONSUMER FINANCE PROTECTION BUREAU. I AM ALSO COMPLAINING TO ALL LOCALNEWS CHANNELS AS ALSO MY CONGRESSMEN LETS NOT LOOSE HEART SOMEONE IS BOUND TO NOTICE THESE THIEVES.
Hi there, I have just seen this post and this Scamming company has just done me out of money and still haven't sent the item. Know what you have just informed me does anyone know how I can escalate this situation to get Paypal to refund my money. I have written to this company but they refuse to contact me
You will need to file a dispute thru PayPal; then this scam company will reply thru PayPal I believe. More than likely they will say it is already delivered or some such story. Since you have not gotten it perhaps PayPal will refund. Most of us have found PayPal to be of no help against this company. I do wish you luck!!! and dont give up, there are several hundred who are working on this same thing. Read through these posts for hints on what to do.
Shirley, I have just posted this on my FACEBOOK PAGE
I want to warn everybody on here of a company called Yinglian Trading Co., Ltd. ...they are a bunch of SCAMMERS and thieves. There are hundreds if not thousands of people (like me) have tried to buy from this company only to be scammed and stolen from. How they do it is they advertise on Facebook a genuine product at a reasonable price (not too low and not too high) and they use Paypal (so you think they are legit)...far from it. They take your money and then send you out a fake plastic replica of the item you have bought (like a cheap plastic toy that you wouldn't even pay a pound for). So as far as Paypal are concerned they have completed the deal. So if you go back to Paypal to complain they say that you must return the item to the company before you get the money back. Of course, it will cost you more to send the rubbish plastic replica back to the company and therefore you don't get your money back and the company goes on trading and Paypal keeps on supporting them or should I say assisting them. It is a SCAM of the first-rate. So please watch out for this company because they advertise on Facebook and Instagram. They are called Yinglian Trading Co., Ltd. but hey use different names....if I had have seen this trading name I wouldn't have bought from them but I did. The only good thing is I never got the item so hopefully, in my case, I will get my money back from Paypal....you have been warned. Please share.