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To the OP I would think that paypal WOULDN'T want a scam company using their service but it doesn't seem to be the case. They did the same thing to me. Ordered a little dog ramp and got a 7 inch floppy rubber disc jar opener instead. $24.87 total price for a 50 cent piece of rubber. Then want it returned (Shipping cost of $66.50) which PAYPAL will only pay $30 of that. They offered the half refund and I just took it. I will close my paypal account and put bad reviews on them everywhere I can. I's sad that I have to do this being that I've been a loyal customer of PAYPAL for 20 years!! PAYPAL DOES NOT HAVE YOUR BACK AS A CUSTOMER!!!
This is a fraudulent company. They will send you the wrong product and offer less than half as a refund. Do not purchase anything from Yinglian Trading Company. PayPal is not resolving this issue to our satisfaction. I used the payment method because I thought it afforded me some protections. I will be using my credit card from now on.
Same here. First they take over a month to send me the product (only after I lodged a compliant via Paypal). Then they send me (1) the wrong product and (2) a damaged product. Despite the to and fros with Paypal, who now want me to "File a report with a law enforcement agency or government organisation" and have given me 3 days to respond or my case will be ruled in the sellers favour. What crap from Paypal... they talk big about buyers protection and don't act on their word. They know the problems with this company and yet they still entertain them. Looks like a lost cause for me, and the seller wins and will continue their defrauded games...So frustrating 😡. Yep I'll be cancelling my PayPal account.
I have had this exact modus operandi performed on me by this company. To make things worse, when I have called the PayPal call centre, the operators do not seem to want to take into account the possibility that their platform is being used to defraud people. When I complained about the prospect of being told I had to take the risk of posting at my own expense and still not getting a refund or reimbursement of postage etc. That is, the PayPal operator was quite content with the prospect of me being further out of pocket in any attempt to get rectification.
Same has happened to me, they have increased their offer for 30%, then 40% all the way up to 55% discount but only if I don't involve Paypal. I have an open case with Paypal and have been told I will get a full refund only if I pay for goods to be returned before a set date. I don't see why I should pay postage, BUT... by not posting back it gives these Fraudsters the excuse not to refund. Currently questioning PayPal as to why they allow this scam to use them and who will pay for postage. PayPal must accept that they are facilitating this fraud by allowing them to use their services. I am still seeing adverts for this with PayPal still available. Will post back crappy plastic filing trays (ordered 2 folding metal shelving units) tomorrow and swallow the cost until I can argue it with PayPal.............have you tried to actually SPEAK to Paypal? lets just say it is a work in progress