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I talked to their chat people and insisted that I wanted to file an appeal. You have to be patient there is a huge lag time between answers. He filed an appeal but that appeal is pretty much the same; mine is waiting for me to send the tracking information where i mail this pink plastic junk back at my expense to get my money refunded. And no other response options... take it or leave it. I filed a complaint against PayPal with the Better Business Bureau and also against this company with the FBI Internet Crime division and the ecomerise.gov site. I won't give up, I hate thieves.
Ok, no luck for now... I got the advice to return the goods and get my money back through the PayPal's return shipping costs (or whatever the service is called). But this is not what I want... I want PayPal to cut that seller off and/or let them pay all expenses so they will think twice before they will do such a thing again. It is not a vengeance... It it should just be big NO from PayPal to scammers.
I do not know If it is event possible to make the corporation do such a thing, but I will try. I think that even this threat would help others... so they possibly will not buy from that company.
So please If you did not fill the claim yet, please do it
I do not know how to contact people from PayPal who could make this scam stop so I will try to ask some "random "people from this community, maybe they would help us to stop it.
yes true to what all have been saying about Yinglian I got the email to offer half the refund for which I accepted as I know it will not get fully refunded but they have not asked for the goods back as yet but they are not going to get them back anyway not from me, they scammed me so I will scam them, paypal did side with them and I am disgusted with them, I thought it was a trusted site.
When I bought my items from them they were trading under icreation, when Iooked it up it was a company in the USA but I don't think it was anything to do with them, I might contact them and ask if they know they are using their names.
Looks like I've been scammed too. Unsurprisingly the email I got with links to the delivery and order, no longer work. I'm furious reading all your replies. How can Paypal still allow this? I always use Paypal because I thought it was the safest way to go. Very annoyed to see that they haven't honoured any of your claims. I just submitted mine, but guessing I won't get any luck either. Definitely going to take this further. They can't be allowed to get away with it.