We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
Scammers are taking advantage of Paypal's flawed terms and conditions and Paypal so far has been completely ineffective in protecting its users. There should absolutely be a way to compensate customers when there is clear evidence of fraud on the part of the Vendor. Very disappointed with Paypal.
I just received an item that was not even close to the item that I ordered. Now I have to pay for the damn thing to be returned. Complete scam of a company. This is the 2nd time I've had this happen with purchasing something that turned out to be coming from China. Had I known that was where I was purchasing from before the money went thru, I wouldn't have purchased.
exactly one of the ways these crooks get away with it is that you dont really know who or where you are purchasing from until after the fact. And PayPal has always seemed to be a safe way of purchasing prior to this; now they are aiding these swindlers.
I too have been scammed by these **bleep** and PayPal says I have to pay to return the bit of pink plastic crap they sent me to get a refund.....Why does PayPal continue to let them get away with this and who do we report PayPal to for allowing it to happen......It’s not a lot of money but I don’t like being scammed by anyone. What can we do ??????
I filed a complaint against PayPal with the Better Business Bureau; can't file against this thieving company but I told the BBB that PayPal was more or less endorsing these crooks and allowing hundreds of people to be fleeced. Also one of the other folks on this forum had a link to FBI Internet Crime, you can file a complaint there. Just don't give up, this will continue until they can be stopped!
"CASE CLOSED". Paypal decided in favour of the scammers. How do you do anything about that? I can't see how to reopen it and escalate it further.
I’m not giving up. I’ve contacted the ACCC and econsumer.gov. I may not get anywhere but I will go down fighting. It’s only around $30 AUD but it’s the principal involved. I work hard for my money as I’m sure you all do and these scamming **bleep** need to be brought to task........Given that this is a PayPal Community, why are they “Bleeping” out swear words but not doing anything about these fraudulent thieves........Shame on you PayPal
I talked to their chat people and insisted that I wanted to file an appeal. You have to be patient there is a huge lag time between answers. He filed an appeal but that appeal is pretty much the same; mine is waiting for me to send the tracking information where i mail this pink plastic junk back at my expense to get my money refunded. And no other response options... take it or leave it. I filed a complaint against PayPal with the Better Business Bureau and also against this company with the FBI Internet Crime division and the ecomerise.gov site. I won't give up, I hate thieves.