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Well the appeal process was a waste of time. We went around the circle and PayPal sides with the company, I can get a refund if I pay postage and return something i never ordered and never would have ordered. I would not even get this pink crap if it was sitting on a curb with a big free sign on it. Going to file a complaint with the BBB against PayPal now and talking to my bank about about recovering the payment. I would be more than happy to return this pink junk if the seller sends postage paid container; but i do not feel that I should incur a fee because I ordered something in good faith and got something worthless.
I faced the same issue, no remedy from PayPal, I disputed the charge with my credit card on the claim of Online Fraud.
For now I got the credit back from the credit card company.
I posted this on Facebook as well. if you reply maybe something will move.
Make sure to tag PayPal
I ordered the laptop stand that looked well built in the facebook ad and received a cheap piece of crap. Have lodged a complaint. The postage is worth more than the item to return. If I don't get a refund I am cancelling my paypal account and never using them again. Paypal is in cahoots with these scammers.
To the OP I would think that paypal WOULDN'T want a scam company using their service but it doesn't seem to be the case. They did the same thing to me. Ordered a little dog ramp and got a 7 inch floppy rubber disc jar opener instead. $24.87 total price for a 50 cent piece of rubber. Then want it returned (Shipping cost of $66.50) which PAYPAL will only pay $30 of that. They offered the half refund and I just took it. I will close my paypal account and put bad reviews on them everywhere I can. I's sad that I have to do this being that I've been a loyal customer of PAYPAL for 20 years!! PAYPAL DOES NOT HAVE YOUR BACK AS A CUSTOMER!!!
This is a fraudulent company. They will send you the wrong product and offer less than half as a refund. Do not purchase anything from Yinglian Trading Company. PayPal is not resolving this issue to our satisfaction. I used the payment method because I thought it afforded me some protections. I will be using my credit card from now on.