We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
@81puddin that is literally exactly what they did to me, same exact product, mop, 6 mop cloths and bucket but they did not send it. I hate these people and PayPal is not being helpful at all, they are actually assisting them because it costs so much to return a product back to China, you just lose out. I think I am going to stop using PayPal now.
Same for me. Different product received and offered 40% of return. The product received is still under 40% of initial value. I've openned dispute and I'm waiting full refund.
PayPal should cancel this vendors automatically.
Same happened to me !
The item I got is worthless.
Now PayPal is demanding that I return the worthless item I got from this scammer in order to get a refund.
PayPal are supporting this scam !
PAYPAL won't do a thing but tell you to ship it back. USPS said shipping will cost $66.50. So then paypal offers you half purchase price back.
PAYPAL DOES NOT HAVE YOUR BACK
Don't count on paypal refunding your money!!! I tried....they insist I return the crap to china and offer $30 towards shipping. I tried that too....$58 to ship it back!!! I am livid and won't let this just get swept under the rug. Along with daily complaints I am changing any account I have so that I do NOT use paypal!!! Started with Netflix!!! Keep fighting!
SCAM!! I just escalated my claim to Paypal. I ordered a dog ramp and received a collar made of ribbon!!! He wants to give me 40% of my money back or I should ship the item back to China for full refund. Please Paypal, remove them!