Samsung Pay hacked?
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I have a BIG problem, I don't use Samsung Pay and have no link to PayPal from my phone. Now someone is using Samsung Pay in Mexico to buy tuition, pays for utilities and so on. I reported after the first 2 charges to PayPal and they opened a case only to close the case after 2 days saying all is fine and they will not refund! Then the next day 2 more charges were posted (yes I changed passwords and all!). and again I filed a dispute only for PayPal to deny a refund!
I have not been in Mexico, can show I never used Samsung Pay .. How can I stop this and how can I convince PayPal that they are helping to steal money from me (more than 400 USD!!)
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I'm glad to see that other people are having the same problem (although it sucks that PayPal is refusing to do anything about it). I had a series of charges authorized through Samsung Pay to Despegar.com and Univ Tec Milenio to the order of $0.52 and $156.60, respectively. I talked to both Samsung and Paypal and they gave me the same run around that it sounds like everyone else has gotten. Samsung is just the middle-man (oh and that their service is extremely secure and a hacker is very unlikely to have hacked the Samsung Pay accounts) and Paypal can't do anything about it because Samsung Pay authorized the charge.
I eventually filed a claim with my bank to refund me the money that was automatically withdrawn from my account. Now Paypal is counting that as a negative balance. I will see about talking with them on Monday to hopefully get that removed. Not holding my breath though.
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