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I wouldn't bother, sounds like one of these........??
Chinese Web Sites or on Facebook easy to spot so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.
Also Paypal may contribute towards return costs IF you have activated the below link (if available in your country).
https://www.paypal.com/us/webapps/mpp/returns
Advice is voluntary.
Kudos / Solution appreciated.
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I wouldn't bother, sounds like one of these........??
Chinese Web Sites or on Facebook easy to spot so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.
Also Paypal may contribute towards return costs IF you have activated the below link (if available in your country).
https://www.paypal.com/us/webapps/mpp/returns
Advice is voluntary.
Kudos / Solution appreciated.
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The same thing has happened to me. I ordered two wigs, one was a shoulder length afro kinky human hair lace wig and the other was a brazilian 16 inch body wave lace wig. What I received were two cheap costume wigs that were both over 25 inches. They have not responded to any of my emails, so I filed a dispute with PayPal. I will be Hot if I don't get my money back. I see there have been quite a few complaints in past two months regarding this company and it's fake website.
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I have tried to get in touch with this company which appears to be a bogus email. NO customer service number. I had a dispute with paypal, they denied it. The fact that Pay Pal knows this company is scam how can they resolve my dispute as denied! I have filed an appeal, showing where I have tried everyday to get in touch with this company. I want to return and get a total refund, but I don't see that happening. These people need to be shut down so that people are not continuing to be scammed!
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