SUBMITTED ALL REQUIRED DOCUMENTS BUT STUCK ON "SUBMITTED FOR REVIEW"

Austinflip
New Community Member

i submitted all the required documents but others are stuck on "submitted for review" its now over six months without any change. what could be the problem?OVER 6 MONTHS NOWOVER 6 MONTHS NOW

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Austinflip,

 

Thanks for reaching out! Welcome to the PayPal Community, I'm sorry to hear you're waiting so long for your documents to be reviewed. Normally it should take 1-2 weeks for your documents to be reviewed, max. I would recommend reaching out to our Customer Support to review the current status of your documentation and account limitation. 

 

Good luck!

 

 - Jon K


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