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STOLEN ACCOUNT

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Contributor

STOLEN ACCOUNT

Hi, somebody has stolen my account (I am writing from my second account) and I have been waiting almost 5 days to get answer "Sorry, you have to go toCONTACT US - and click on MESSAGE US". Okey, I tried but I can´t click on it (there´s no URL). So, how do I connect to online support? It´s annoying because I am forced to block my credit card.

I have email about registration, old receipts (I would say all of them) and my email is still connected to PayPal (they´ve changed phone number and password).

Thanks for every reply.

1 REPLY 1
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Moderator

Re: STOLEN ACCOUNT

Hello @Jakub_Moravec

 

I'm sorry to hear someone has stolen your account. If you need to report any unauthorized or unrecognized activity on your account, you can do so through our Resolution Center. Here's a great Help Center article that can guide you through that process: How do I report an unauthorized transaction or account activity?

 

Best wishes,

 

 - Jon K
 


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