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Yep - me too. I ordered something 12.6.19 (5:30pm) - transaction of money went immediately. Haven't heard a single thing since then. The phone number is weird. I've called it. You have to state your name & it will see if you can be connected - um, no. Not doing that. I keep calling though. In the meantime, I email the address listed on the "website" daily and now have reached out to the seller information on PayPal. Shocker - no response. No update on status of my purchase, no shipping information. I have decided since it appears to not have shipped (or done anything) I would reach out just asking for a refund (from them). That would be great if you could get anyone. If this was real or legit I guess. Seems that it's NOT. I just simply shopped from a link my niece sent me. I should have been smarter. I see some of you have shopped from sites named different things. Just to be clear the site we were shopping from was: livebybi so - if you see that pop up and haven't experienced any issues with that one, don't use it either. It's the same crap many of you have dealt with too - just a different name. Now I have put in a complaint with PayPal and escalated it. I guess we just wait to see if they think it's worth us getting our money back now? or if these scammers deserve OUR money more? Has anyone had a resolve of their money yet? Better luck next time everyone. This is so ridiculous that people can get away with this .. this many times .. how does this happen and no one catches it and stops allowing the transactions?
You are lucky because Pay Pal denied my dispute. What is it going to take to get them to stop doing business with these terrible people?
Add me to the list of scammed shoppers. I ordered a pair of shoes from misssit.onshopbase.com which now looks to be shut down. Payment was processed to SHMH Network Technology Co. I sent emails to seller, with not response. I decided to Google this company and found this discussion here. Today I initiated a claim with paypal and right now the claim says seller is expected to respond by Jan. 2. Will wait and see what happens
You need to “press” PayPal and send them pictures of what you ordered and what you received. Let them know you will return the item if return postage is sent to you. Don’t let PayPal off the hook...you were scammed. Item not as described is a valid reason.
Just got mine resolved and case closed in my favor. Took a reopening my case for another 3 days, only to get denied again, a second phone call to Customer Service for another 1 hr and 26 minutes, spoke with one representative then again requested to speak with a supervisor. Again had to restate the sketchy https://t.17track.net/en#nums=UE891605482YP seems completely fraudulent. As you will see it says my package was delivered to "Aurora" and he initially tried to tell me this is sufficient. I then read all the states in the US that have a City of Aurora (Illinois, Ohio, Minnesota, Oregon, Indiana, Colorado) and asked which Aurora did my package get delivered to? and what address exactly? He could not answer. I asked how is this then considered sufficient proof my package was delivered and I was not scammed. Furthermore, this "tracking info" reflects my package magically (must have been teleportation) flew from Hong Kong and was delivered in the US in exactly 3.5 hrs. Supervisor couldn't make sense of that one for me either. He then saw the same light as all of us and granted my refund. today is 1/21/2020, I placed my order 11/25/19. Thankfully I was only without my $77 for two months. I feel awful for those on here who are out of more than me. I pleaded with this supervisor to escalate an investigation of SHMH as a seller and to read this thread with dozens of customers, 6 pages, being scammed in almost identical fashion.