SCAMMERS

[Slowride14]

I BOUGHT SOMETHING FROM CHINA THAT WAS A SCAM. SENT ME A MINIATURE VERSION OF WHAT I BOUGHT.

NOW AFTER DECLINING SEVERAL SMALL REFUND OFFERS MERCHANT SAYS THEY WILL REFUND TOTAL AMOUNT OF 29 .00 BUT I HAVE TO SHIP SCAMMER PRODUCT BACK TO CHINA WHICH WILL COST MORE THAN WHAT I SPENT IN THE FIRST PLACE. HOW DO I GET MERCHANT TO SEND ME CALL TAG FOR PRODUCT OR JUST SEND TOTAL REFUND. OR GET PAYPAL TO STAND BEHIND ME AND AGREE THAT THIS IS A TOTAL SCAM

[kernowlass · Accepted solution]

@Slowride14 

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544  

or the one available in the country you are in.

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.

[johnkim715]

Seems like Paypal does not care that scammers are using this loophole to send trash that they know the buyer will not ship back to china. For this reason, I am never going to purchase or hold money in paypal. Always use a credit card to purchase, Paypal does not protect buyers from scammers.