SCAM retailer from China- PayPal won't even let me use their account name in this review

SeattleShopper
Contributor
Contributor

Do not do business with[insert Chinese characters PayPal won't let me include in this message] who is DBA @Septink.  I've had an incredibly frustrating experience trying to navigate customer service between Septink and @Paypal.   It's been a month since I placed an order for Christmas pajamas.  This seller is in China but advertises on social media without sharing their shipping timelines.  I trusted them because PayPal was doing business with them.  Order hasn't shipped.  PayPal supporting the seller as a 'shipping label was created 4 days ago'.  I started out excited for the order.  Now I'm so disappointed and incredible frustrated.  I thought PayPal was better than this.  Anyone else have an experience like this and did PayPal help at all?

 

Interestingly I couldn't post a review with the actual seller's name since it was in Chinese.  Why is PayPal allowing this unethical behavior from international sellers and even going as far as to protect them?

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2 REPLIES 2

ED7777
New Community Member

Another thing Paypal doesn't have your back. They declined my dispute and the company is just a bunch pf thieves just like PAypal My bank did refund the money and now I want to cancel  my account and they won't let me. They actually thin I'm going to give them my new account number so they can charge me again???LOL not happening

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SeattleShopper
Contributor
Contributor

OMG-- seriously???  I'm dealing with PayPal right now... I swear... I'm so disappointed.  Given the brand name and how many site's they're on, I expected better.   I really trusted the seller because the payments went through PayPal.  Dummy me thought a big company like PayPal would have standards for sellers. Lesson learned. 😞

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