Ruqihe trading company is a scam company

[corneliusharris]

Buyer beware this company out of china is a scam company. False advertising merchandise for sale. Only to send you something of way lesser value than what was advertised for purchase. I saw an advertising on facebook for a capacity saving push down stainless steel trashcan. I purchased it thru paypal under the impression that this was a legit united states company as advertised with a united states address. After i ordered & received my invoice statung exactly what i purchased. I found out it was shipping from china.. (Red flag went up) 4 weeks later i received a small $1 value 5 roll pack of trashbags. That paid 29.80 for.. *Scam alert*

[kernowlass]

@corneliusharris 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

[octavius13]

Did you file a dispute? I did and they expect me to pay to ship it back.

[kernowlass]

@octavius13 

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.

[octavius13]

It seems pretty clear to me now that the scam company knows nobody is going to pay more to send back their junk item they sent than was originally paid. Plus they know that paypal wont do anything about it. I see now that Paypals customer protection is a joke and I plan on canceling my account after this.