Ripped off by vendor

Toadalite
New Community Member

i ordered parts for my motorcycle, the vendor Kponcu would only accept pay pal, after my money was paid and my order shipped, I received a 1 dollar necklace instead of a 55 dollar bike part, will pay pal stand behind this and block a dishonest vendor. 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Toadalite 

 

If you have the following problems with your transaction, you can file a dispute in the Resolution Center within 180 days of purchase. You'll be able to communicate with the seller and request for a refund through PayPal's platform.

 

  • Item Not Received – You bought something but didn’t receive it. (Please wait at least 3 days from the transaction date to give your seller enough time to ship the item.)
  • Significantly Not as Described – You received an item, but it was significantly different from the seller’s original description. (You might have to pay return shipping costs, but may be eligible for Free Return Postage. Please check your eligibility and activate the service before filing the dispute.)

Here's how to file a dispute in the Resolution Center:

  1. Go to Resolution Center.
  2. Click Report a Problem.
  3. Select the transaction ID you want to dispute, and click Continue.
  4. Select the type of your issue.
  5. Follow the instructions to complete filing your dispute.

     


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Toadalite 

 

If you have the following problems with your transaction, you can file a dispute in the Resolution Center within 180 days of purchase. You'll be able to communicate with the seller and request for a refund through PayPal's platform.

 

  • Item Not Received – You bought something but didn’t receive it. (Please wait at least 3 days from the transaction date to give your seller enough time to ship the item.)
  • Significantly Not as Described – You received an item, but it was significantly different from the seller’s original description. (You might have to pay return shipping costs, but may be eligible for Free Return Postage. Please check your eligibility and activate the service before filing the dispute.)

Here's how to file a dispute in the Resolution Center:

  1. Go to Resolution Center.
  2. Click Report a Problem.
  3. Select the transaction ID you want to dispute, and click Continue.
  4. Select the type of your issue.
  5. Follow the instructions to complete filing your dispute.

     


Kudos & Solved are greatly appreciated. 🙂
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