cancel
Showing results for 
Search instead for 
Did you mean: 

Ripped off by Paypal (Protector) and Best Online Shop(Seller).

Highlighted
Contributor

Ripped off by Paypal (Protector) and Best Online Shop(Seller).

I purchased a item  suppose to have been a Nintendo Switch-Neon Blue+Neon Red joy-con-Refurbished for $199.99 which I didn't receive. I receive something that looked like a bomb and the box was damaged but the person to receive my money off my debit card was a company called Best Online Shop through Pay pal. I contacted Pay pal filed a dispute on June 20,2020 to get my $199.99 U .S.D back, I did everything that Pay pal asked me to do all the way up til the end. I sent them all my information that I had from day one including pictures and emails from Pay pal telling me not to worry that I would get me money back. I get a letter from them telling me to send the sender their product back and when they receive their item I will receive  a full refund of $199.99 that was taken from my card. I went to post office next day and sent it back I have all receipts and tracking information showing that it's almost in China and now they have their item and I have nothing that's so unfair of Pay pal to do this to me. I did everything they asked me to do I sent them all my information that they claimed they didn't get all lies and I know I uploaded to them on my end...I just want some answers and my money back. Pay pal who are suppose to protect us from SCAMMERS what happened Please Help!!!!!

1 REPLY 1
Highlighted
Contributor

Re: Ripped off by Paypal (Protector) and Best Online Shop(Seller).

Did you ever get your case solved? I am in the same situation! Seller requested that I ship the cheap phone case back but provided me a returning address in Chinese. I messaged PayPal and they requested seller to translate the address. I haven't heard back yet and on my account it shows I have provided a returning tracking number (which I never did) and that PayPal is reviewing my case.