Ricocoshop

[Katrina1995]

Anybody experiencing a possible scam involving ricocoshop.com?

[Hemerk · Accepted solution]

Hi @Katrina1995 

Thank you for reaching out to the PayPal Community Forum!

If you feel that the website or the seller you're making a purchase from is potentially a scam, you may choose not to make a payment.

In the event that you still went ahead and sent the payment, you may learn about how PayPal can protect you.

Please see the link below regarding buyer's protection.

https://www.paypal.com/us/smarthelp/article/does-paypal-cover-my-purchase-if-there's-a-problem-(purc...

Hope this helps!

[Tbrown89]

Katrina, what’s the update on this? I have items in a cart in that site but was researching if they were legit first.

[Katrina1995]

I would definitely not buy from them. Pretty sure it is a scam. When I contacted them I got no response. Whe I tried to contact the resolution center they constant flash a message about trying back later.

[Katrina1995]

I am regularly receiving this message when trying to use the resolution center. Have tried many times.

[Kweinberg]

Hello,

Did you ever end up receiving your item(s)? I was going to order from them 

[bethynp]

Hello Katrina1995,

Just checking to see if you've gotten a resolution to your problem and/or if PayPal has responded yet.  I received the same error message when I tried to submit my complaint.  I realize that they are probably working with less folks there.  I will be patient but somehow I will need to remember to check on this again and again.  

I believe that buying on-line has become more risky the last few months.  Unfortunately, it's the only way to get some things.  Wish I could've just gone to Best Buy...

Beth

[bethynp]

I have an update on this situation...today I received an email saying my item has shipped and it gave me a tracking number that took me to a dead end.  It gave me this message when I put in the tracking number:

"No information about your package, Package has not been sent yet or you entered invalid tracking number."

Has anyone else received their item from Ricocoshop?  Or any further info?  Thanks.

Beth

[Iks808]

I placed an order with them on the 16th. Requested a tracking number 4 days later and still no response from them and today is the 22nd. I wouldn't recommend this seller. I hope PayPal can help me with a refund

[bethynp]

I am also afraid that this is a scam.  I ordered a webcam from them on the 4/18/2020 and got a confirmation of purchase but so far no shipping date etc.  And no response to any email asking for a shipping date.  I will now put in a claim with PayPal.  I've been very careful to shop only on sites that accept PayPal but I guess even PayPal can allow scammers to infiltrate.  UGH.