Review

JAMESEKJr
Contributor
Contributor

Has anybody had any dealings with the online shop pollybest.com? I paid for a product acouple of weeks ago. I've tried to send an email as to a delivery date but have not received any response yet. Keeps saying delivery not excepted. Just a little worried

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31 REPLIES 31

barrygeorge0012
Contributor
Contributor
Was this company fake? I want to order from them but wanted to be sure and you're the only person 8ve found discussing them.
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Jafetb78
Contributor
Contributor
I guess it was fake because their site is nowhere to be found now. I ordered too and I assumed a lesson learned for me. Never trust Facebook sellers anymore.
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Pokkett
Contributor
Contributor
I placed an order with them then researching I found the domain was made 5/10/2020 then I found this post. I’m already pretty concerned that this may not be legit. PayPal has 180 days to file a claim. If I don’t get a reply from their support address I’m assuming I can get a refund. Were you able to file a claim?
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turbocrazy
Contributor
Contributor

Exact same situation as the other 2 here, bought about 2 weeks ago, started trying via email but emails don't work, website has a security problem with the certificate that makes you wonder how and online seller would have a problem like this.  Then tried calling and the number is disconnected it seems.

Finally using my phones browser I got in to the store today and found a message that say: "The store is closed due to the Terms of Service violation"

So guys, it ACTUALLY was too good to be true. I am filling my 2 Paypal claims today.

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jthommarson
Contributor
Contributor

Glad I paid with PayPal.  No response from email.  Says my order was shipped, but cannot login anymore.  Filing a dispute today!

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Pokkett
Contributor
Contributor

I'm waiting for my case to get closed with a refund.

 

I actually got a package sent to me and it was a damaged hair tie.  The seller insisted that it was a mistake and they were sending the actual product then asked for me to help with closing the PayPal case since they refused to mail the correct item while a case was opened haha.

 

Hope it will be resolved soon.

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jthommarson
Contributor
Contributor

I just filed my case with PayPal and got an immediate email from PollyBest saying my order was cancelled.  Cheers to things too good to be true!

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barrygeorge0012
Contributor
Contributor
Exact same but no refund from them.
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jthommarson
Contributor
Contributor

Also in my email back from PollyBest the email address has changed to <removed> instead of <removed> .  Glad PayPal has our backs....hopefully..lo

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